Frequently asked questions

How does the AI know specific information about my school?

During setup, we integrate with your existing school systems and train the AI on your specific policies, schedules, and information. The AI learns your school's unique details whilst maintaining complete privacy.

What happens if the AI can't answer a parent's question?

The system automatically escalates complex or sensitive queries to the appropriate school staff member, ensuring parents always get the help they need whilst reducing routine enquiries

Is our data secure and GDPR compliant?

Yes, we maintain enterprise-grade security with no personal data storage. All communications are encrypted and we're fully GDPR compliant, ensuring your school's and families' privacy is protected.

How quickly can we get started?

Implementation typically takes 1-2 weeks. We handle the technical setup, AI training, and staff onboarding to ensure a smooth transition for your school community.

Can the AI handle multiple languages?

Yes! Our AI supports over 25 languages and can automatically detect and respond in the parent's preferred language, making it perfect for international schools.

What's included in the monthly fee?

Everything: AI assistant setup, training, 24/7 technical support, regular updates, GDPR compliance, unlimited parent interactions, and staff training. No hidden costs.